Last modified: February 11 2022
At Solutions 2grow SA we are committed to protecting your privacy. This Privacy Policy also applies to our website (www.solutions2grow.gr), including the related mobile applications (Mobile Apps) owned and controlled by Solutions 2grow SA.
This privacy policy governs our data collection, processing and use practices. It also describes your choices regarding the use, access and correction of your personal information. If you do not agree to the data practices described in this Privacy Policy, you should not use our websites.
We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, give you more prominent notice by sending you an email notification.
Although we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically. We will also keep previous versions of this Privacy Policy on file for your review.
If you have any questions regarding this Privacy Policy or the processing of the information you provide us, please write to us by email at info@solutions2grow.gr or by email at Solutions 2grow SA, Valaoritou 9B – 10671 – Athens, Attention: Protection of Personal Data.
1. WHO ARE WE?
2. HOW DO WE COLLECT INFORMATION?
3. WHAT INFORMATION DO WE COLLECT?
4. HOW DO WE USE THE INFORMATION WE COLLECT?
5. CONTROL OF YOUR INFORMATION
6. INTERNATIONAL TRANSFER OF INFORMATION
7. COOKIES AND SIMILAR TECHNOLOGIES
8. SECURITY
9. COMPLAINTS
1. WHO ARE WE?
Solutions 2grow SA
We are Solutions 2grow SA, a company that provides corporate training and coaching services to clients in Greece.
Solutions 2grow SA is an anonymous company (TIN: 094146732). Our registered office is Valaoritou 9B – 10671 – Athens – Greece.
2. HOW DO WE COLLECT INFORMATION?
When you visit our websites
You are free to navigate the Sites without providing any personal information about yourself.
When you visit the Sites, we ask you to provide personal information about yourself and collect navigational information in the following ways:
We receive information about you when you contact us to inquire about our services.
We collect information from you if you leave a comment on our blog.
We receive information about you when you download useful content from our website.
We collect information to enable us to fulfill our obligations to our customers and respond to business needs.
When you use our mobile app
We use mobile analytics software to better understand the functionality of our mobile apps on your mobile device. This software may record information such as how often you use the application, events that occur within the application, aggregate usage, performance data, and where the application was downloaded from. In addition to the information we collect on our websites, when you use our mobile Apps, we may also collect your city, device model and version, device identifier (or “UDID”), operating system version.
We send push notifications from time to time to let you know about events or promotions. If you no longer wish to receive such communications, you can disable them at the device level.
We may link the information we store in the Analytics software with the Personal Information you submit in the mobile application. We do this to improve the services we offer you and to improve our marketing, analytics and sites functions.
3. WHAT INFORMATION DO WE COLLECT?
3.1 "Sensitive Information"
We do not collect sensitive personal data (eg health, genetic, biometric data, racial or ethnic origin, political opinions, religious or philosophical beliefs, sexual orientation and criminal convictions). We expressly request that you do not provide us with such sensitive data.
3.2 "Information for children"
The Sites are not directed at or targeted to children under 16 years of age, and we do not knowingly or knowingly collect information about children under 16 years of age. If you believe that we have collected information about a child under the age of 16, please contact us at info@solutions2grow.gr to delete the information.
3.3 "Personal Information"
This refers to any information you voluntarily submit to us that personally identifies you, including contact information such as your name, email address, company name, address, telephone number and other information about yourself or your business. Personal information may also include information about any transactions, free and paid, that you enter into the Sites, as well as information about you that is available online, such as from Facebook, LinkedIn, Twitter and Google or from advertising information we obtain from service providers.
Personal information also includes navigational information where such information can directly or indirectly identify an individual. Browsing information is information about your computer and your visits to this website, such as your IP address, geographic location, browser type, referral source, duration of visit, and pages viewed. See the 'Navigation Information' section below. Other than that, we do not collect any sensitive information from you.
3.4 Third Parties
Information we collect from third parties:
From time to time, we may receive personal information about you from third-party sources, including partners with whom we offer collaborative services or engage in joint marketing activities, as well as public sources such as social media sites.
We never sell or rent personal information
We will never sell or rent your personal information to third parties.
We never share your information.
We will never share your information with third parties for marketing purposes.
4. HOW DO WE USE THE INFORMATION WE COLLECT?
Compliance with our privacy policy
We use the information we collect only in accordance with this Privacy Policy.
Use of personal information
In addition to the uses specified elsewhere in this Privacy Policy, we may use your Personal Information to:
to improve the browsing experience by customizing the websites;
to send B2B Digital Clusters information or content to you that we think may be of interest to you by post, email or other means and to send you marketing communications about our business;
promote the use of our services to you and share our promotional and informational content in accordance with your communication preferences;
to provide other companies with statistical information about our users – but this information will not be used to identify any individual user.
send information about changes to our Customer Terms of Service, Privacy Policy (including Cookie Policy) or other legal agreements
for legal requirements.
We may from time to time contact you on behalf of external partners about a particular offer that may be of interest to you. In these cases, we do not transfer your personal information to the third party.
Service providers
We may transfer your information to third party service providers we have engaged to complete tasks and provide services on your behalf (for example, we may provide your contact information to the search engine optimization company we work with). We disclose only the personal information necessary to provide the service.
We also use some third-party services to help us fulfill our contractual obligations – for example, a modern workspace called Dropbox. These third party services are listed in full below. We have verified that these third party services are GDPR compliant (or working towards GDPR compliance) and certified under the EU-US privacy framework (or working towards certification) where these organizations are based outside the EU.
Partners of Solutions 2grow SA
In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us conduct statistical analysis, or provide customer support. These third parties are prohibited from using your personal information except for these purposes and are required to maintain the confidentiality of your information.
We work with trusted third parties to provide you with services we believe may be of interest to you. When you need to engage with these marketing partners, we will let you know with whom we share data and provide a link to the partner's privacy policy so you can learn more about how to opt out of the partner's communications. These partners are required to comply with their privacy and data protection policies.
Corporate events
If we (or our assets) are purchased by another company, whether through a merger, acquisition, bankruptcy or otherwise, that company will receive all information collected by B2B Digital Clusters on the Sites. In such event, you will be notified by email and/or warning notice on our website of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.
Forced disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or to comply with a law, court order or legal process.
Legal basis for processing personal information (EEA only)
If you are a visitor / customer located in the European Economic Area ("EEA"), Solutions 2grow S.A. is the controller of your personal data. The Data Protection Officer of Solutions 2grow S.A. can answer you at info@solutions2grow.gr.
Our legal basis for collecting and using the personal information described above will depend on the specific personal information and the specific context in which we collect it. However, we will normally only collect personal information from you where we have your consent to do so, where we need the personal data to perform a contract with you or where the processing is in our legitimate interests and is not excluded by your protection interests data or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with us, we will make this clear during the critical period and let you know whether providing your personal information is mandatory or not (as well as the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information to rely on our legitimate interests (or those of third parties), we will make clear to you, at the relevant time, what those legitimate interests are.
Use of navigational information
We use navigation information to operate and improve the Sites. We may also use navigational information alone or in combination with personal information to provide you with personalized information about B2B Digital Clusters.
Customer Testimonials and Comments
We post customer testimonials and comments on our websites, which may contain Personal Information. We obtain each client's consent via email before the client's name and reference are extracted.
Use of credit card information
If you provide us with credit card information, we use it solely to verify your financial eligibility and collect payment from you. We use a third party service provider to manage credit card processing. This service provider may not store, retain or use information you provide other than for the sole purpose of processing credit cards on our behalf.
5. CONTROL OF YOUR INFORMATION
You have certain rights in relation to the information we hold about you, as set out in the General Data Protection Regulation. If you wish to exercise these rights, please contact us, including your email address in the first instance (this is the unique identifier we use to locate and classify personal information).
5.1 Request a copy of your information
You can request a copy of all the data we hold about you. Upon request, we will send you a CSV file (which you can open in a program such as Microsoft Excel) containing the personal data we hold about you.
5.2 Updating or correcting your information
The accuracy of your information is important to us. If you change your email address or any of the information we hold is inaccurate or out of date, please contact us so we can correct our records.
5.3 Deleting Your Information
You have the right to request deletion of your personal data. Unless there is a compelling reason not to delete the data (for example, if we need to use that data to fulfill our contractual or legal obligations), your personal data will be deleted upon request.
Users have the ability to leave comments on our blog. To keep the conversation flowing, blog comments will not be deleted normally (unless there is a compelling reason to do so), but all personal information will be removed.
5.4 Automated Decision Making
We do not use personal information for automated decision making or profiling. your data is not subject to automated decision-making or profiling.
Review, correct and delete your personal information
You have the following data protection rights:
You can request access, correction, update or deletion of your personal information.
You can object to the processing of your personal information, ask us to restrict the processing of your personal information or request the portability of your personal information.
If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing carried out prior to your withdrawal nor will it affect processing of your personal data carried out based on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about the collection and use of your personal information. Contact details for data protection authorities in the EEA, Switzerland and some non-European countries (including the US and Canada) are available here.)
To exercise any of these rights, contact us or via email at info@solutions2grow.gr, or Solutions 2grow SA. Valaoritou 9B – 10671 – Athens – Greece, Attention: Personal Data Protection.
We will respond to your request to change, correct or delete your information within a reasonable time and notify you of the action we have taken.
ANTI-SPAM POLICY
Our Acceptable Use Policy, see here, applies to us and, among other things, prohibits us from sending unsolicited commercial e-mail in violation of applicable laws and requires the inclusion in each e-mail sent, an "opt-out" mechanism and other required information.
To unsubscribe from our communications
You can unsubscribe from marketing communications by clicking on the "unsubscribe" link located at the bottom of our e-mails by updating your communication preferences or by sending us an e-mail at info@solutions2grow.gr or by post at Solutions 2grow A. E., Valaoritou 9B – 10671 – Athens – Greece, Attention: Personal Data Protection.
Customers cannot opt out of receiving emails about their account with us.
6. INTERNATIONAL TRANSFER OF INFORMATION
International transfers within the entities of the partners of Solutions 2grow SA.
To facilitate our global operations, we transfer information across all continents and allow access to this information from countries in which Solutions 2grow S.A.'s affiliates operate. companies have operations for the purposes described in this policy.
This Privacy Policy applies even if we transfer Personal Information to other countries. We have taken appropriate safeguards to ensure that your personal information remains protected. When we share information about you within and between the subsidiaries of Solutions 2grow SA, we use the standard contractual data protection clauses, which have been approved by the European Commission, and are based on the EU-U.S. and Swiss-US Privacy Security Framework to ensure the transfer of information we collect from the European Economic Area and Switzerland. For more information, see our Data Protection Security notice.
International transfers to third parties
Some of the third parties described in this privacy policy who provide services to us under contract are based in other countries that may not have equivalent privacy and data protection laws to your country of residence. When we exchange information from customers in the European Economic Area or Switzerland, we use the EU-US. and Swiss-US Privacy Shield Frameworks, European Commission-approved contractual data protection clauses, binding corporate rules for transfers to data processors or other appropriate legal mechanisms to ensure transfer. Please see the Privacy Notice below
Warning privacy shield
Solutions 2grow SA undertakes to submit all personal data received from the Member States of the European Union (EU) and Switzerland, based on the Privacy Shield Framework, to the applicable Principles of the Framework. To learn more about the Privacy Shield, visit the US Department of Commerce's Privacy Shield list. here.
Solutions 2grow SA is responsible for the processing of personal data it receives in accordance with the Personal Data Protection Framework and is subsequently transferred to a third party acting as an agent on its behalf. Solutions 2grow SA complies with the Personal Data Security Principles for all onward transfers of personal data from the EU and Switzerland, including provisions on onward transfer liability.
With regard to the personal data received or transferred in accordance with the Security Framework for the Protection of Personal Data, Solutions 2grow SA. subject to the regulatory enforcement powers of the US Federal Trade Commission. In some cases, Solutions 2grow S.A. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
You can direct any questions or complaints regarding our Privacy Shield compliance to info@solutions2grow.gr.
Under certain conditions, more fully described on the Privacy Shield website, you may have the right to invoke binding arbitration when other dispute resolution procedures have been exhausted.
7. COOKIES AND SIMILAR TECHNOLOGIES
Cookies
Solutions 2grow SA uses cookies or similar technologies (such as web beacons) to analyze trends, administer the site, track users' movements around the site, and gather demographic information about the user base as a whole. To learn more about how we use cookies on our websites and how to manage your cookie preferences, see our Cookie Policy.
The cookies we use are '1st party' cookies. We do not use third-party cookies (these are often used to track behavior across a range of websites, so targeted advertising may apply. We don't!) The following list describes why we use cookies:
Google Analytics: Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and which content is most popular. This helps to ensure that our website meets your needs in the best possible way.
WordPress Comments: When you leave a comment on our blog, three cookies are set to store our name, email address and website. This is so that if you want to leave another comment, you don't have to type that information again.
By using and browsing the Solutions 2grow SA website, you consent to the cookies used in accordance with this Policy.
If you do not consent, you must disable cookies or not use the website. Most browsers allow you to disable cookies. To do this, see the 'help' menu in your browser. Disabling cookies should not significantly limit the use of this website.
Flash Cookies and other third-party tracking technologies
Adobe Flash Player (and similar applications) use technology similar to cookies to remember your browser settings, preferences and usage, but these are managed through a different interface than that provided by your web browser. This technology creates locally stored objects often referred to as "Flash cookies". For more information about Flash cookies and how you can manage them, visit our Cookies Policy.
Third Party Tracking Technologies
The use of cookies and web beacons by any tracking sharing company is not covered by the Privacy Policy or Cookies Policy.
8. SECURITY
At Solutions 2grow SA we take security seriously. In order to protect your information from loss, misuse or unauthorized access or disclosure, we have established appropriate physical, electronic and administrative procedures to safeguard and safeguard the information we collect. These steps include the following:
Data minimization
Coding Best Practice
Security best practices regarding devices (PCs, laptops, mobile devices), online accounts, web hosting, physical access and storage
Staff training and responsibility for data protection
A copy of our internal Data Security Policy is available upon request.
Security of your personal information
We use a variety of security technologies and procedures to protect your personal information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected with appropriate physical, technical and organizational measures.
Useful social media features
Our websites include social media usability features such as the Facebook Like button and Widgets such as the Share this button or interactive mini-programs that run on our websites. These features may collect your IP address, which page you visit on our websites and may set a cookie to enable the feature to work properly. Social media usability features and widgets are hosted by third parties or hosted directly on our websites. This privacy policy does not apply to these features. Your interactions with these features are governed by the privacy and other policies of the companies that provide them.
External websites
Our websites provide links to other websites. We do not control and are not responsible for the content or practices of these other websites. The provision of such links does not constitute our endorsement of those other websites, their content, their owners or their practices. This Privacy Policy does not apply to those other websites, which are subject to any other privacy and other policies they may have.
Public Forums
We offer newsletters, blogs and community forums. Please note that if you directly disclose any information through public announcements, blogs or forums, that information may be collected and used by others. We will correct or delete any information you have posted on the Sites if you request it, as described in the "Opt-out and Unsubscribe" section below.
Retention of personal information
How long we keep the information we collect about you depends on the type of information. as described in more detail below. After this time, we will either delete or anonymize your information or, if this is not possible, then store your information securely and isolate it from any further use until deletion is possible.
We retain Personal Information you provide to us where there is a legitimate business need (for example, as required to contact you about the Services or to comply with our legal obligations, resolve disputes and enforce our agreements).
When we have no legitimate business need to process your Personal Information, we will securely delete the information or anonymize it or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until it is deleted. We will delete this information from our servers at an earlier date if you request it, as described in the "To unsubscribe from our communications" section below.
If you have opted-in to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products or services, such as when you opened the last email from U.S. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date that information is generated.
Violations of data
Our Data Security Policy includes a clear process for dealing with a personal data breach should one occur. Where appropriate, B2B Digital Clusters will notify you immediately of any unauthorized access to your personal information.
9. COMPLAINTS
If you wish to make a complaint about how we handle your personal data, you can contact us directly and we will investigate the matter.
If you are not satisfied with our response or believe that we are processing your personal information in a way that does not comply with the law, you can complain to the Data Protection Authority.
Contact
Solutions 2grow SA
Valaoritou 9B
10676
Athens, Greece
Greece
info@solutions2grow.gr